Mr. Delivery

I had an complain about the food I received which I ordered through Mr. Delivery on the 30 November 2020 I got a response only on the 3 December reference number ***3 today again I went on your app and submitted it again only to get the same message say they looking into my query they will be intouch soon with a new reference number #***.. My order that I placed on the 30 November 2020 was DFD***.