MB
Mehnaaz B

1 reviews | Active since Oct 2017

08 Jun 2019, 18:45

Mr delivery

After being a loyal customer of Mr delivery for a while now and ordering approximately 2 to 3 times, about 3 weeks ago i ordered from Nandos when my food arrived my salad was not given to me. After trying for 30 minutes to get hold of nandos i get told the salad was definatly given to the driver. Now without being able to find the driver i contact mr delivery via email becuse no one answers the phone number om the app and on google. They proceed to give me a Voucher for R35. 00 that did not work for my next purchase so i paid full Price again and then emailed again, they reploed and said it should be working. I ordered again and once again it didnt work so i emailed again and sent a screen shot i was told it was fixed but when i ordered it didnt work. So today about 3 weeks later i email again and was told AGAIN its a matter of priority but 2 hours later i still don't have any response or my salad. And all. This. Cost so. M7ch more than R35. 00.So in future i think uber eats would be a much better option.

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Replies (1)
MB
Mehnaaz B's update08 Jun 2019, 18:53
Reviewer Update
And since that post a refund will be processed for R27.00 what happened to the R35 voucher. Well Mr delivery i will just delete the app and use uber eats