Mr d when do u plan to replace or credite as promised by your call centre agent

****** placed my first order with them and they deliver the wrong food now I'm battling trying to get them to REFUND my missing items I've done all they asked logged a query sent a picture of proof and even call them a million times I was told they will credit my wallet immediately but to now still nothing please anyone reading this don't be a victim like me learn from my bad experience with them