CD
Chantell D
1 reviews | Active since Jan 2022
12 Jan 2022, 19:08
MR D well done on your after service customer experience
What an awesome customer experience after an incorrect order received. Our order was delivered on time but not what we order. Immediately went on the app and phoned the call center.the lady was friendly and assist me on the app to log the incorrect order. 10 min later another consultant phoned and apologized for the inconvenience. Due to covid they cannot take the food back which is a good business practice , but will get a credit on my account. WELL DONE MR D for awesome customer experience!!
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