Mr D taking so long to deliver food!!!!!

I ordered food from Hungry Lion at 13:45 on the Mr D app, the order took so long to be made, then it took even longer for the driver to confirm that he's on the way. Then i contact customer service because it was taking long, the person on the other side Daanish just said order is on the way and blamed the restaurant for the delay and asked that I give the driver another 15 mins to have the food delivered. Which means I would have waited an hour to get the food and my lunch would have been over.. Really poor service I must say, I've never been so ****ing angry..