Mr D *****s your money - don't use them!!!

I ordered food from Burger King through Mr D Paarl on Tuesday evening. Paid my R254-70. I immediately realized that I gave them the wrong address, and went onto the app and sent a message to the driver, Byron, asking him where he was. I was on my way to the address I gave him, so that I could pick it up when he got there. He never arrived, he never contacted me, he never responded to the messaging system on the app, nothing. Next thing, I got a notification that my order could not be delivered, and was cancelled. So, I drove to Burger King Paarl to fetch the food myself. When I got there, nobody knew what was going on, they couldn't locate the driver that picked up my food, they had no numbers to call - absolutely incapable!!! After a huge fight and several numbers called, I managed to get the driver's number and phoned him. He informed that, when he couldn't deliver (heaven knows why), he took the food to the Mr D office, and the food was then shared between the lot of them in the office, effectively *****ing from me. I then got a hold of Rudolf - manager of Mr D Paarl, who promised me that he will have my food re-ordered and delivered. This never happened. When I phoned the office again, I was informed they did not re-order my food, and that they would refund my money. I have not received my money back, and neither did I receive any food. Promises of refunds and services were made, but I have not received anything from anyone. Absolutely incapable, shocking, terrible!!! There is no way that you can phone Mr D, they have no telephone numbers that work, nobody knows anything about anything, and the people they appoint to do the work, have no clue how to do it. I have deleted the app, and have told everyone I know about this, recommending that they rather use someone else, like Paarl Eats, or Uber Eats.