MR D service was bad and they decided

I am not satisfied with the service I got today.

the person phoned me 11:23 and I was able to answer 11:25 and they say he left 11:26 apparently, he/ she had left with my food and as soon as I spoke to the lady who was informing me that they were outside. And he/she never phoned me i only received a call from 087 number and i can prove that and they say they will refund me half price.

Secondly, she was not where she was supposed to be.

I believe that’s how they benefit from us by being impatient with so that they can take our food and we have to pay but when they arrive later than their prescribed timeline, we should accept that.as if we are not paying for services. unfortunately, I have to place another order directly with the restaurant and I should have done that because it’s also cheaper