MR D Poor Costumer service.

I bought food from KFC Via Mr D and some contents on my wrap was missing ,when i went and complained i was not give a chance to raise my frustations they just send me R30 coupon and closed the chat,I am very disappointed by the service i receive it took them an Hour and a half to respond the my complaint and i am a valued costumer to MR D but the service i got is disappointing.