MS
May S

1 reviews | Active since Jul 2018

20 Feb 2022, 21:13

Mr D pathetic customer service!!

Absolutely disgusting customer service. I complained about 2 orders- no assistance whatsoever. Promised coupons which never worked. Support has closed me after I told them that the issues were still not revolved. Thabisa M and Ariel.I are completely *********** are not fit to be working in customer support. No emails or phone calls after my complaint. I warned them that I will write a post here on Hellopeter but clearly, they just have a don’t care attitude. I’m a regular at Mr D but I am moving to Uber Eats. I have had no issues with them whatsoever recently. Totally disgusted by the customer service from Mr D and would not recommend that anyone uses them. I had items that were missing from my order and they are refusing to assist. BEWARE

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Replies (2)
MS
May S's update25 Feb 2022, 21:29
Reviewer Update
I still have not received any assistance regarding this. I also placed an order today to give them one last chance. They took my money and never delivered the food. Now I have 3 issues with them that are not resolved.

Switch to Uber Eats, you will never go wrong. MR D customer support is absolutely pathetic!
MS
May S's update25 Feb 2022, 21:31
Reviewer Update
The company does not even respond to customer complaints on this platform and that says a lot