Mr D needs to upgrade with the times

Its more like a suggestion than complaint.

Placed an order. Did not have the option to choose time of delivery due to no reasonable person was at the address to collect the order. Placed the order put in additional comments for delivery to be done for a later time. Thereafter emailed the same instructions for later delivery.

Get a phone call from the driver he is outside my place for delivery and he has just completed another delivery.

get an email with the following "We are not able to change the time of your order."

On a normal day this would have been fine.

both my parents are over 60 both my kids are under 10 rest of the adults in the house are essential service staff.

Mr D who has been in business for as long as I can remember does not have the option to indicate time of delivery.

I placed an online order in Bangladesh (from South Africa) for a colleagues wedding cake. I could choose day and time of delivery. if i needed an urgent delivery i needed to pay extra.

I placed an order for Debonairs with a competitor company App and I could choose time for delivery.