MR D is a Health Hazzard

Brief context: I have an autoimmune condition and cannot consume gluten as a result.

That being said, the following transpired:

1. I ordered a gluten free sandwich via Mr D, and received a sourdough sandwich. I thought the restaurant made a mistake, and Mr D credited me. 2. I thus ordered another gluten free sandwich, and again I received white bread, and not the gluten free option 3. I ordered from a different restaurant via Mr D the next day, and I ate the wrap trusting that the same mishap won't happen again. I subsequently became quite ill, and realized that the wrap was not gluten free.

Thus, the only logical assumption to make would be that the Mr D app did not send through the correct instructions to the restaurant. The probability of two restaurants making the same mistake 3 times, is slim.

When I contacted Mr D to air my grievances, they stipulated that they would get back to me with a resolution.

They never contacted me again.

I have an autoimmune condition and gluten triggers it.

I can't imagine if this were to happen to someone else, with severe food allergies.

This is so unprofessional, and dangerous.

They are the worst.