Mr D Food Re: Re: Order could not be completed. (#DFD***) - Shocking service

Very dissatisfied, placed an order on the 03/10/2022. R402.20, the order was cancelled an hour after money had been debited from my bank card, and after the order was accepted. I had to flag with MrDfoods on the 05/10/2022, that I was unhappy and that a refund was due. Sive K responded to me via email. The money was credited in a wallet. Here is my issue: why must I flag you owe me money for a service not rendered? Why must I wait 5 days to receive my money back, you don't give me 5 days to pay my order. I want the refund processed back today.