MR D ******

Mr D are a bunch of ******!!!

Placed an order and got charged double. Immediately I phoned their customer support and provided them with a bank statement to prove I was charged double. I was told they can see it was charged twice and they will escalate to ther fiance department and they will phone me back shortly. Never received a single call till today.

I then sent an email to support and was once again told it will be escalated to the finance department and they will phone me back. Still no call.

I then decided to phone back again where I held for 45 minutes to speak to a manager. He also confirmed that the payment went thru twice when checking my bank statement I provided on their first request.

After a few hours he phones me back with feedback. They did not charge me double and I need to go to my bank to resolve this!?!? How pathetic can a company be. Why ask me for my statement if you are just going to deny you received the money.

When I ask them to provide me with their bank statement so I can confirm if they did not receive the money they straight out ignore me!!!

Terrible service and I will NEVER use them again. I have spent thousands of RandS on these people and they don't care.

****** is an understatement!!!!