Mr D client service sucks

very disappointed at the service that mr delivery provides. They think compensating equals to good service but still leave the issue unresolved. two weeks back i order from one of the service providers who was not paying attention to details of the order considering that this is an online platform. I raised the issue with mr D so that they could address it with the service provider. Mr D just shut me with a R50 voucher, i did not say much as i did not have proof to substantiate my claim but was hoping they would have resolved the issue with the service provider. Two weeks down line same thing happened, i then took pics a logged a query with Mr D, this time i was given a slap by one of the consultants that the notes where you indicate if you are allergic or how you want your food done was only if you have an allergy or available for sit in customers. That is not make sense to me as i believe that the note should be for online customers, when i questioned this further they decided to show me a middle finger by not responding. I then decided to take a break from Mr D by not ordering anything from there. Unfortunately i had visitors yesterday and decided to order ****ins so that i could make coffee for my guests, guess what, my order was never delivered and when i followed up i was just refunded without any explanations. I thought may be they wanted to invistigate and give feedback but have been waiting for the whole day.

Yes not much money but mr D have just lost me, my family and friends as clients, will stick to uber. they have no client service,