Mr D

Good day,

I would like to say that Mr Delivery Constancia has disappointed me in a huge way the weekend past. On Saturday 24th February 2018 i had placed an order via the Mr D app - Not knowing there was an issue with the delivery service. anyway i placed and order of R247.60 from Panorottis Kennilworth. My wife had my car as she was at work and I was getting ready for my meeting. It totally slipped my mind about my order and my phone was currently on charge. I realised too late about my order and thought i would contact them the next morning. I called Mr D and they said that they need to find out by a manger what to do about my situation and they took long to get back to me. When the manager called me I explain my story and requested if it was possible for them re place my order as it was not delivered due to their fault regarding the app and they said sorry but it won't be possible from their side as it was my mistake and i asked about a refund and they said that cannot happen as well. I don't mind if they can either place another order of mine or refund me as it is a bit of money which i cannot leave.

Your help would be much appreciated.