money **** Mr D food delivery

have bought food at spur via Mr D food delivery app on the 02/05/2020 money was deducted from my account but their app gave me an error tried to contact their call centre none answer have send them several e-mails none is responding to me till today food was not delivered but they still have my money have been trying to call the call centre still no answer R417.08 STILL GONE from my account why take my money when you cant deliver worst food app ever I want my money can someone call me back have to eat bread bcz of you....