1 reviews | Active since Nov 2023
****med and overcharged.
I just deleted the app and decided to, apart from warning all my friend and family members, to warn you, the general public too. Tonight, we ordered Chinese and firstly, our order never came. The Diver kept saying he was at our gate, but he was not physically there nor did it show he was near our address on the app. He then asked if we could send him our location on WhatsApp, which I feel is not okay or safe and yet he still could not get to our property and stayed in his location. After and hour and a half, waiting for our order, I phoned support to cancel the order and request a refund, feeling totally ****med and hungry. We then preceded to phone the restaurant and my husband went to pick up the order, only to realise that Mr Delivery charged us a full R120 more than the restaurant and we only gave a 5% tip. Which means, the app charges us 25% just to pick up an order and deliver the order AND we get ****med by their drivers or don't received our goods 1 out of 3 times we order. Please be aware and stay clear, even if you think it convenient!
