Loss of money and appetite due to company incompetence

<p>Incorrect food delivered on original order which took us 2 hours to try and place through both a useless app and a useless call center. </p> <p> </p> <p>Easily one one of the most frustrating evenings I've had. </p> <p>And then:</p> <p><br />Failure to reimburse me for the following losses due to company incompetence:</p> <p>1. Cheese sauce not delivered - R25 approximately<br />2. Double delivery costs, double drivers tips - R50 approximately (I was promised we wouldn't be charged for the second delivery which if Clement had indeed reviewed the calls he would have known)<br />3. 20 or so minutes of call time - as per screenshot: R20<br />4. Updating the app (at the start of the night) when I thought the app was faulty not allowing us to place 2 orders - 50MB of data: R5?</p> <p>Failure to upload R35 delivery credit which was promised to me.</p> <p> </p> <p>I am now taking this up with the NCC to address. </p>