1 reviews | Active since Sept 2012

02 Dec 2016, 22:01

late delivery, order incorrect and poor attempted rectification

<p>Ordered food from Mimmos for the family. initial eta on app was delayed twice to more than 30 minutes. food arrived after my son fell asleep. upon inspection my wifes meal did not include a sauce and avo as ordered. paid more than R20 extra for the sauce and avo. phoned the customer service team and was informed that they will provide me with a full R35 free delivery next order. I already lost more than R20 on my order which i paid for apart from my wife that had to eat her food dry but at least im receiving compensation in the form of R15 when I do order from Mr D again only to wait 2 hours and receive the incorrect order. Im highly dissapointed and will not be making use of your service again.</p>

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