*****ING CUSTOMER MONEY!!!!

My son placed an order on 1st May. The location was picked up by the MrD app. The driver went to another place for delivery, it would seem. Next thing the order was canceled without being contacted. Since it was cancelled I assumed that my funds would be refunded in 2 days or so. Nothing. On the 2nd we logged a ticket and reply from Minenhle is that customer was not there. Obviously the driver wasnt at the correct address. and thats that.

I'm highly disappointed in how this query was handled - 3665 (Nozuko). This is just *****ing on your part because the driver can ***** my food and have the customer pay for it???? that's unacceptable. Im am highly annoyed.