Incomplete order sent

I am seriously disgusted with the service I got from MrD food and how they deal with customer complaints. I ordered on the app and my food was delivered but the order was incomplete. The food looked like it was mishandled and the stickers used to close it were broken. I took a picture of it the very same time and reported this on the app, nothing was done about it. I called the restaurant I ordered from and was told that they can't assist me Mrd would have to sort it out. I sent numerous emails and to date nothing is done about this. I got a reply from 5 different agents and they still have not done anything to resolve this matter, it almost a week now. I need this to be sorted out as my account was debited but I did not receive what I ordered.