I WANT MY MONEY BACK

Today bought KFC on the Mr.D app and ordered and paid with EFT and the app said just waiting for KFC to sort out my order and then it said KFC does not have what I want so now I have been waiting over 6 hours later and everyone is hungry and angry and I have sent so many emails to Mr D and it feels like they are ignoring me this is really ****ING ME OFF THEY ALL QUIET so what are we going to eat now, Mr.D has the money it feels they hustled me I WANT MY MONEY BACK I'M NOT GOING TO LEAVE IT THERE