I WANT MY MONEY

I ordered via Mr D app ... driver did not call me when they arrived and Pedro's can not assist me , when talking to Mr D they say they can't help me because it shows driver delivered my ordered . They dont want to give me more details about what did the driver do with my food , I ordered because I was craving for Pedro's I'm currently pregnant going through the most and the only thing that was gonna make me feel better is this Pedro's but no one want to assist me . I'm so disappointed what's worse is that they saying they won't refund me my money . Imagine a whole 200 rand gone just like that .