Hungry? Rather use another food delivery service cos these guys love to cancel deliveries without notice...

2 things you should never mess with when servicing a client, matters of money and matters of FOOD !!!

Shocking uncaring service from Liyema N, Ryan V

Both last night and last Saturday, the exact same issue

Orders almost more than 1 hour past delivery time, drivers dont respond to messages, your agents just say they escalated to driver management

Your app states food was collected and driver on the way then all of a sudden order cancelled, but for the longest time the driver was waiting at the restaurant for what??? or does your app provide false information?

so for 2 nites, we waited and waited for food that just did not arrive, when I messaged through the app and logged a ticket I get a generic response that all your agents seem to copy and paste, really awesome as a client on the receiving end to receive when you are tired and starving...

Your agent thought the best he could do is give me a R30 voucher, really is that all this problem is worth?

I expressed my concerns on email and well, none of it was addressed or acknowledged so if this is how Mr D treats customers then why do you even bother having servicing staff giving such sub standard feedback to valued clients?

I am really not happy, how are you going to sort this out?????