How to blame Mr D food or Panarottis Lifestyle Centre Centurion

Very poor service from them as well as food provider when delivery did not take place as per their system i phone restaurant and asked them what up. Said they did not show up to pick up the order and it is not their problem. End up receiving the order 50 minutes late cold after original delivery time food taste terrible Your receipt details Order: #DFD*** Date: 30 November 2022 14:55 Your name: Hendrik Your contact number: Delivery from: Panarottis Centurion Lifestyle Centre Centurion Prep time: 30min Delivery to: house, 23 Blue Gum Bend, Eldoraigne, , Delivery performed by: MRD Food HQ