JP
Jody P

1 reviews | Active since May 2021

17 Oct 2022, 09:51

How can you be this bad at service.

So. Let me start by saying this whole experience has been the worst I could have ever imagined.

First the driver takes my food out of Mitchell's plain and to Phillipi as seen in screenshot and sent to them. And delivers the food 35 minutes late.

Then the food arrives and the package seems to be tampered with. As seen in picture and sent to you. The slip is broken.

Then they gave a coke instead of a mountain dew which I paid extra for. As I can not drink coke..

Then since the food was so long on the road the food was cold and the drinks were warm...

I refused it eat it. As I could not trust it.

Then to top it off. I spend R40 on airtime to call your call center line and deal with a women who could not speak English and refused to take my order number and was not listening. Then I call again and the next person mutes the call after I explain the situation and act like the line is dead.

I have never been more upset and disappointed. I ended up going hungry on a Sunday because of your service.

Do you know what they rep**** with a R50 coupon. What am I supposed to do with that after spending R240 and 3 hours of my time to eat nothing.

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