1 reviews | Active since Jun 2018
Hangry as ****
Honestly ********** service.
Placed an order at 08.50. All goes well and I get a notification that my order was collected at 09.13 with an ETA of 9.30. I call in just before 10 and get told its the restaurants fault that the driver is late and the driver doesn't actually have my food. But somehow, my food is finished while I am on the phone with them and the driver is on his way. 30 Minutes later, still no food. I call in AGAIN - to be told that the driver actually collected my food at 9.30. So I ask who is lying. Somehow, no one. The agent tells me she's sorry. But yet, still no one is doing anything. I ask what will be done and get told that when my food gets here, then I must complain. Because that agent will deal with it.
But wait, there's more...
I then get told that another miraculous note has been received and the driver's s****** broke down. When I then insist on someone doing SOMETHING to assist me, I get told well she can place another order which could take up to 2 hours or can I wait and then complain to the driver when he decides to show up.
I cancelled my order, suppose I can also kiss my R 200 goodbye.
