GIVE ME MY MONEY BACK

Back and forth for the past for days, custometr service SUCKS, they are rude and unhelpful, our order was completely incorrect and made us sick. DISGUSTING. They have stopped responding and have started replying with the generic "we apologise blah blah blah" I want my refund I'm not going to let this go, they first offered me their sorries, then a R90 wallet code for a R330 order, then the R90 plus the remaining amount as a voucher. I WANT MY DAMNED REFUND