Free Lunch in me for Mr Delivery Driver

I ordered pizza for my son who was at home while I was at work. During delivery, we opened the gate for the driver after he had called in the intercom. When reaching our house the driver could not get a hold of my son who was fast asleep at the time. I subsequently phoned mr delivery to find out where I can collect this order since I had paid for it. Spoke to Jennifer in the call center who wasn’t helpful and very rude. I then asked to speak to her manager who identified himself as Wanga who said once delivery fails the food gets taken to a MrDelivery Branch and gets disposed of, which I highly doubt and no refund will be issued. All I wanted to know was where can I drive to, to collect my food. I suppose the staff now got free lunch on me?? Pathetic service! As much as i was at fault that delivery failed but this is pathetic!