Food more than 3 hours late

Food was ordered at Nando,s Malibongwe at 11:38am to be delivered to Kent Ave, after numerous calls the food was only delivered at 14:45pm, the food was cold, half of the order was not there and the rolls were old. We ordered food for R700 abnd will definitely not be using MR Delivery again nor would we be ordering from Nando's again. the worst service ever experienced