FINISHED WITH MR DELIVERY!

I ordered food on the Mr Delivery App. My account was debited but Nandos did not accept my order so the order was declined. I called support for my refund they advised it will take time. I then place another order with a different Nandos. I am notified that the driver is here but when I went outside there was no one. I called support and they confirmed my number which had a error. I then correct it with them and they advised that they see his not off the road as yet so his on route yet my app his here. I then called again because I was standing outside my place of work for 20 minutes, they said that even though I updated my number it will not pull through until the next order. As I dropped the call after being promised an escalation I receive a notification that my delivery has been cancelled. I called immediately back. They wouldnt help with the drivers details or call the driver. My line cut because by then I was out of airtime. I was not called back. I want a refund for my order DFD***0 and for my previous declined ordered. I waited from 11:56 when I placed my order till the time it was cancelled at 1:21. I had to make alternative arrangements not just for me but for others I ordered for. I want my refund of R191 x 2 so that I can delete this app. I am done with Mr Delivery thats for sure!