Dishonest people stole my money and ran away with my food

I ordered food from Chicken Licken Branbury and I was tracking the driver, it showed that he was right outside my house, while I was going outside he drove away, and he sent me a message saying people were harassing him, I asked him where he was and he didnt want to tell me, he **** about people harassing him, he took my food and ran away with it, and when I called chicken licken they said its not their problem, when I called Mr Delivery, spoke to an Ashlin and she said Id get my refund immediately, I waited for my refund so that I could rather go and buy food, nothing came through, when I called again I was told Ashlin **** to me and the refund will take 48 hours, pathetic service, dishonest drivers, terrible assistance, I will never use Mr Delivey again and I hope the world sees what a bad service provider you are