TS
Tshepiso S

1 reviews | Active since May 2019

06 Aug 2023, 13:59

Disgusting service from Nabeel. They say his in support and served small burnt ribs for R300. Wow

Disappointing Experience with Burnt Ribs at Mr D

I recently ordered ribs from Mr D and unfortunately, I had a very disappointing experience. The ribs I received were severely burnt, which greatly affected my overall enjoyment of the meal. I was looking forward to savoring tender and flavorful ribs, but the burnt exterior made them extremely unpleasant to eat.

I contacted Mr D's customer service to express my disappointment and the issue at hand. While they were initially responsive, the matter still remains unresolved. I had hoped for a swift resolution but unfortunately, it did not happen. The lack of a satisfactory response has left me disappointed in their handling of the situation.

I believe it's important for businesses to uphold high standards of quality in the food they serve. In this case, the burnt ribs clearly fell short of those standards and it is disappointing to not receive a fair resolution. As a customer, I felt let down by this experience.

I encourage Mr D to take this issue seriously and address the problem promptly. It is my hope that they will improve their quality control measures and ensure that such incidents are not repeated in the future. As a valued customer, I would appreciate a fair resolution, perhaps in the form of a replacement dish, a refund, or a discount on a future order.

I believe in giving honest feedback to help businesses improve. While this experience was underwhelming, I hope that Mr D can address the issue at hand and strive for better customer satisfaction moving forward.

Tshepiso

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