Disgusting service

Kamvelihle Makasi (Mr D Food )

Jun 22, 2020, 6:33 PM GMT+2

Hi Ian

This is to confirm that a refund request for your order has been processed:

Order Number: DFD***1 and DFD***7

Value: R565.50

The refund should reflect in your account within 24 hours, in some cases it may however take up to 5 working days in accordance with SA banking procedures. This depends on the card type and your bank.

Kind regards, Mr D Food Customer Services

Kamvelihle Makasi

Ian Morris

Jun 22, 2020, 2:39 PM GMT+2

Name Ian Morris Contact Number *** Email *** Contact Reason: Complaint Message: Last night we tried to order food twice from Kolay and both times we were told our order had been rejected but yet you still took the money twice so we were unable to order food for fathers day we phoned kolay and they said it was your fault nothing they can do its unacceptable to take payment if the order cannot be produced. I would like to know how you plan to remedy two very upset children that didnt get to have their fathers day meal? Order Number: DFD***1 DFD***7