Disgusting Service before Christmas

<p>I placed an order for Spur meals on the Mr Delivery app ,while working on Christmas eve (being in the customer service industry ) ,got confirmation and money got taken off my card. I received info regarding my order, stating that it had been delivered to the Apache branch. Almost two hours later the app noted that no orders can be placed as they're closed due to Christmas, I then called and wasn't able to get through to customer service at Mr. Delivery. I had to contact Spur using my airtime to ask about the order, to which they had to scramble to find the details. I got contacted by 3 Spur employess, one being the manager stating that they're unable to get through to Mr D and that they would be able to make it , however I would have to collect it and was then advised that there are no fries or onion rings and offered us alternatives (closest things to chips were baked potatoes that looked boiled), as their kitchens was offline. We then went to go and collect it, the staff was friendly and offered us free burgers for next week , however upon eating our meals it seemed some of the food items were uncooked or one might say "alive" .I'm surprised I didn't hear the *** "Moo" on my burger or the *** "Oink" on the bacon burgers they had.</p>