Disgusted by the service received

WOW WERE DO I START. I order a masala chicken meal from KFC and the order was delivered incorrectly. They did not bother to reply until my second email of which I got an auto reply really. Eventually when Aidan Kelsey Dette rep**** promising they are looking into it but no responds thereafter. I then send another email of which Ma-eesha rep**** and yet again promised to have the matter sorted out asap and she will provide feedback in minutes. So nothing in hours, email again and Jodi-Lin Visser responded with a free deliver code for my next order “REALLY” I was so furious. Here’s my problem I did not ask for a freebie I wanted feedback on how the matter will be resolved so that it does not happen again as this was my second time getting an incorrect order. Now guess what my account has been blocked how sweet of them if they can’t fix your problem or provide feedback they just block the account. THE WORST OF THE WORST SERVICE EVER.