DFD*** Brian Ncube stole my food and my money gave me a stale order from McDonald's Florida North Roodepoort

Ordered a share beef box meal at McDonalds Florida North Roodepoort via MrDFood at 18:47pm, collection:19:16pm EDT:19:31,so whilst I was waiting for the order,I checked the time at 19:17pm wondering why it hasn't picked up,so I waited still patiently until it was 19:34pm and at 19:41pm and I called the MRDFOOD call center and was put through to Kelly who I asked what's wrong with my order as it's getting late and also I'm worried that loadshedding will hit and there could be a problem with the internet,she said that on her system the driver just arrived 19mins ago(from the second time I called and got through at 19:41pm),so she said it could be the rain or weather hence the delay,I was very understanding. When the order was picked up,at 19:58pm and it arrived at 20:07/20:09 as the driver decided to wait at my neighbors house even though delivery instructions were stated. He doesn't greet me,he just starts handing out the food,of which I told him that he's late and he doesn't even apologies or communicate,he says "okay",I tell him the food is late,I tell him to give me my change as I gave him R300.00 the bill was R288.90 I even stated on my side for delivery "Please bring R100.00 change) he says he only has R10.00 I say can I please have the change as the children are hungry we've been waiting for more then an Hour and now your bringing me cold food,you were standing at the wrong address,fine he gives me the colddrinks (I again stated no ice) there was ice. So I take the order inside and open it only to find stale nuggets,the BigMacs were also stale and burnt,the cheeseburgers were to dry it's as though McDonald's Florida North Roodepoort had give yesterday's food and just warmed it up,I immediately went to McDonald's Florida North Roodepoort only to find an imbicile of a training manager called "Imagine" who deflected the situation and said it's MrDFood's fault I said it's not about the courier service that was used, it's about how there's stale food. So he refused to give me my refund and said I should take it up with MrDFood,he finally gave me the receipt of the driver called Brain Ncube who was the one who delivered the stale food and took my money and left my children without food for the night.I want my money back tomorrow as I'm not one to be ****med,many have tried but have failed. So I want my money back tomorrow.