Day light *******

Why is it that you are showing us shops that are not open as if they are open now we are ordering our money is gone and we've been told that we are refunded while we not its been 3 days now since I've been told that I'll be refunded even now I'm still waiting I placed another order today and the shop didn't respond and I was told I was refunded but I know I'm never getting my money back. Such a *******