Contaminated food

Subject: Urgent: Compensation Request for Contaminated Food

Good day

I hope this email finds you well. I am writing to express my deep disappointment and concern regarding an incident that occurred recently. On 11 April 2024 , I purchased bunnies chilli palace through Mr D, only to discover upon consumption that it was contaminated with worm and a bug whilst eatting which I sent a picture .

This unfortunate incident not only caused me physical discomfort but also significant inconvenience and distress. Despite reaching out to your customer service department immediately, I have yet to receive any response or acknowledgment of my complaint. As a result, I feel neglected and disregarded as a customer.

I want to emphasize the seriousness of this matter. Consuming contaminated food poses serious health risks, and the lack of response from your end is unacceptable. Additionally, the fact that my attempts to contact you have been futile is deeply concerning.

At this stage, I am requesting compensation for the inconvenience, distress, and potential health risks caused by this incident. Furthermore, I believe it is imperative that your establishment takes steps to ensure such incidents do not occur in the future. This may include reviewing your quality control measures and enhancing staff training to prevent similar occurrences.

I trust that you will take this matter seriously and respond promptly to address my concerns. I expect a resolution to be reached within 24hrs. Failure to do so may result in further action being taken to ensure that appropriate measures are implemented.

Thank you for your attention to this matter. I look forward to your prompt response.