jJ
janis J

1 reviews | Active since Jul 2010

01 Jun 2023, 19:25

Completely usless and ******** customer service. NO resolution, and NO understanding of the issue. One wonders if all the staff are simpletons.

Our neighbour has entered our address instead of their own. this means we get an unending stream of people hooting at our gate, and it becomes annoying. I have tried several times to get anyone at MrD to actually read my emails so they can address the situation by updating the profile of my neighbour (since they are unwilling or unable to do it despite numerous conversations with them). MrD responds with form letters and no understanding of the issue whatsoever.

It is unfortunate that a company like this is simply unable to get it right, but it is lucky is that there are several other similar services we can use instead.

MrD is a worse-th*****eless service and is completely unreliable.

I also notice that this company doesn't respone here which also tells me they just don't care.

It is time for companies to realise the consumer deserves better service and will vote with their wallets. It would be a pity if this business simply went out of business during this recession (which is only going to get worse). But at this rate, it won't surprise me.

Just not good enough.

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