Complaining on behalf of Katleho Raphoto

The driver called us to say that he is lost and that we must cancel the order because we put in the wrong address but when we checked his location on the MrD app we found that he had gone to another street. We thought this was strange and asked him to come to the right location which was less than 2 minutes away from our home. We called the driver and he outright refused to come to the correct location stating that petrol is expensive and continued being disrespectful and rude on the call to him. We were hungry and were getting ready to attend a long end of day meeting on an empty stomach. We are totally outraged due to the fact that this is the SECOND TIME this happened to us and this time we aren't going to stand for it, a refund isn't enough and we demand some to happen with all this. We will have to move to Uber Eats or Bolt food because we not going to tolerate not only the failure to deliver but the rude and disrespectful manner we were handled with yesterday (25/08/22)