Cold food and melted shakes

Had a problem with mr delivery. Ordered food from mr D Order was steers silverton. My food arrived more than an hour after order time. I logged a complaint. Was sent emails that: Hi natasha

Please accept our sincerest apologies for your recent experience. This is not the type of service we want you to receive

The details of your experience have been sent to our restaurant management team who’ll ensure this is dealt with

Kind Regards, Mr D Food Customer Services

ORDER: - Order: DFD***7 - Source: ANDROID 4.19.1 [***] - Restaurant: Steers Engen - Silverton - Type: delivery