Chad-Lee call Centre Agent telling client HE will take legal action against the client

If the stars went into a minus it would be. Constantly food is missing from our orders including our full meal being ******. After this happening a number of times and again today and after asking for the staff members name he refuses to give full name and then threatens us (the client) with legal action? Chad-Lee if that even is your real name I did phone again and asked a Manager listen to your arrigant attitude towards a paying client.