Cancellation Process Sucks

Mr D gives the option of cancelling an order if the restaurant had not yet started preparing your food. Called 1 minute after placing the order, the options take time before you can actually get to talk to someone, but within 2 minutes I was connected. The food was not yet prepared and but apparently the driver was already at the store. I know for a fact that these drivers sit in the parking lot or at the circle of the the KFC I order from because there are quite a few fast food outlets in that area. Now because the driver was already 'there', I am unable to cancel. I strongly suggest there be another step or question to confirm that the order is correct between the continue to payment step and your order actually going through. I accidently pressed continue to payment thinking I was going to checkout and boom my money was deducted before I could add my promo code.