sG
sasha G

1 reviews | Active since Dec 2011

29 Feb 2016, 22:12

Billed for goods NOT delivered PicknPay

Online order at PicknPay, delivered by Mr. Delivery: Not only was I charged almost R500.00 for goods that were not delivered at all but almost half of my list was 'not available'. What is even worst, is that the total on the invoice was incorrect! How can Pick and Pay send the goods without checking the list first? And then, how can Mr. Delivery deliver the goods without checking the list first? Now an amount of R2060.70 is being deducted from my bank account where it should only have been R1571.32. I don't want to be credited on Pick and Pay's online site as I will have to pay for another delivery. Also, I need to now go and buy groceries with the R459.38 because my items were suddenly 'not available'.My original list on the Pick and Pay online shop and the list emailed to me also differed and even after I informed Pick and Pay, it was not changed. Out of the 30 eggs in the carton, 4 was broken as well and the meat was not frozen but put in the fridge for 4 days... this is definitely not fresh any longer.I was going to check if online shopping with Pick and Pay works and then I was going to do it every month but now I have my reservations!<br>

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