BAD SERVICE FROM MR D and CAFE ROUGE

On Monday, 5 April 2020, I have placed an order for collection at the Restaurant "Smokeys BBQ, and payment was done via Debit Transaction and is reflected paid on my bank account

According to directions via the Mr. D, App it is at BAY WEST MALL PORT ELIZABETH and I went to the Mall and searched for the Restaurant with no success. I then tried using the information kiosk and noticed that this restaurant is not listed. I then tried phoning Mr. D number but after 5 minutes realized this was not gonna work as anyone except for the electronic referral program was at work in that place,

I then went to security at the mall as well as the management offices and was told that the restaurant is NOT within the mall.

I realized this was not going to work and returned home and emailed Mr. D and got the Auto Response but now after 36 hours - Not a call from either Mr. D or the Restaurant

I then did further google searches and found that a restaurant, Called - CAFE ROUGE is operating as itself and also operate as SMokeys BBQ for Mr. D, deliveries and collections services - BUT WITH NO SIGNAGE OR DIRECTIONS and OR indications on the Mr. D APP or WEBSITE!!!

Therefore clearly this CAFE ROUGE is as much to blame as Mr. D

I just want to warn the public that they are totally useless in resolving client queries and wrongful actions.

Order Number: DFD***6