Bad service and rude delivery man. Worse service ever

Today I was expecting a delivery from Takealot and I’m advised your driver was delivering it. He was super rude, dropped the call in my ear and told me he got food to pick up. Takealot advised me that he did not read his notes for the correct address and your delivery guy wants to speak to me like his doing me a favor? This is ****. I asked him for his name and he told me he won’t tell me his name. What non sense is this? His cell number which he called me on is ‭+27 (83) ***‬

Please get this guy fired cause I can imagine how many people are getting treated by this guy as if his doing customers a favor for free. Call Takealot to confirm this and my order number is ***8