Bad service

I ordered from 20:11 then waited for delivery at 20:46 but still did not deliver. They did not even call me to notify me I had to call the restuarant and then call Mr Del3wirh my own airtime. I paid R321. 00 until I checked my app and it said the deliveries are closed until 8am the following day. MR Delivery has bad service and they do it on purpose because I reported twice before they closed their operating times. T