Bad customer service

On 25th October 2024, I placed an order through the Mr D Food app (Order Number DFD***). The driver failed to deliver my order to the specified address, causing me inconvenience and distress, particularly since I was left without lunch.

To add insult to injury, half of the payment was deducted by the service provider without delivering the order. This is unacceptable and unfair.

I contacted Mr D Food customer support via WhatsApp, but the agent abruptly closed my chat query without resolving the issue or providing a satisfactory explanation