Bad Call centre experience

<p>I have heard quiet a few adverti*****ts advertising the new "MR D FOOD APP" on East Coast Radio.</p> <p>This week (Friday 4 August) is found a half page colour advert in our local paper (Berea Mail Durban)</p> <p>I downloaded the app, entered all my personal information only to discover that it does not work.</p> <p>I then called the "Call center" on tel ***and selected "option 3" for assiatance and the call was answered by a lady whom answered abruptly without saying her name. I enquired about the app not working and recieved a poor responce from her with a poor attitiude stating our area was not covered. I then enquired what areas are covered, only to get told how should she know. My agumnet is that if you are advertising in our local paper and our local radio station, surely you should cover of at least inteand to cover that area? I asked to speak to a manager but was informed he was not avalibile to take calls. Pathetic responce and bad attitiude for a company trying to promote thier new busniess to say the least. Waste of time deleted the app. </p> <p> </p> <p> </p>